Privacy

Frictionless Commerce™ Privacy Policy

Last updated: July 20th, 2019

This Privacy Policy (“Policy”) explains what information Frictionless Commerce, LLC (“Frictionless Commerce”, “we”, “our”, or “us”) collects from our users (“users” or “you”) and how we use and share this information.

Frictionless Commerce may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and posting the new policy on the site.

Data Collection Policy

If you give Frictionless Commerce your details, for example, by filling out a form or by email or by calling us, we will use them solely for the purposes related to your request.

We take your privacy seriously, and will take all possible measures to protect your personal information. We don’t want our data out there and understand you expect the same.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to any 3rd parties at any time.

Frictionless Commerce uses Google Webmaster Tools, Google Analytics, and Hotjar to analyze anonymized visitor data. Information collected through our contact form will remain private, unless that information is to be used for a public purpose such as a guest blog post or interview. In this case we would get expressed permission prior to publishing.

Data Sharing

We may process or share data based on the following legal basis:
-- Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

-- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

-- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law.

More specifically, we may need to process your data or share your personal information in the following situations:

-- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

-- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Who will your information be shared with?

-- Invoice and Billing: Quickbooks
-- Web and Mobile Analytics: Google Analytics
-- Website Testing: Google Website Optimizer
-- Contact Details Management: Salesforce
-- User Behavior Analysis: Hotjar

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information, and provide anonymized tracking data to applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies (https://www.aboutcookies.org/how-to-delete-cookies/) website which offers guidance for all modern browsers.

Newsletter

If you subscribe to our newsletter (you should), you will receive our excellent and original buyer psychology emails. You can unsubscribe at any time.

We may personalize the content and the time we send our emails.

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the newsletter email. However, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Security of data

We maintain appropriate processing practices and security measures to protect your personal information from unauthorized access, collection, use, disclosure, copying, modification or disposal or destruction. We train our team to follow privacy and security practices and use contracts to ensure that third parties acting on our behalf also maintain reasonable and appropriate safeguards.

Even so, it is important to remember that the Internet is not an absolutely secure medium of communication and no system can be guaranteed 100% secure.

Questions or comments

If you have any questions, please feel free to reach out. We love to chat:

hello@frictionless-commerce.com
Address: Frictionless Commerce, LLC
7504 Roxborough Ln, Grand Ledge, MI 48837. USA

Frictionless Commerce

There are 100s of ways to use psychological strategies to influence buyers. But only 3 really matter (Serendipity, Narrative Control, and Visualization). We’ve invested the last 10 years into perfecting the use of these 3 strategies. This is all we do.