Using Email for Word-of-mouth Marketing

Word-of-mouth marketing is so powerful. But it’s hard to get right. Here is an idea I thought up: DANAT is a gourmet chocolate manufacturer (not a real company). Their fans absolutely love them but only 0.005% of chocolate lovers in the US even know of DANAT. DANAT could spend on spray and pray marketing but they want to use …

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Super Cool Order Confirmation Email

Order confirmation emails are boring.  And the reason is simple: order confirmation emails are generated after the customer has given up their credit card info.  So why bother making it cool or interesting?  That’s what the retailer is thinking, anyway. But that isn’t how CDbaby.com thinks.  Here is their order confirmation email: Thanks for your …

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