What's your name?
The same work colleague I referred to earlier got another email for a return confirmation. We both find this interesting because neither of us ever received a return confirmation before, please leave me a comment and let me know if you ever received such a notification from an eTailer.
Bill had an excellent idea: He believes the retailer could have added a line like “people who returned this ended up buying…”. I agree.
Related article: The difference between good and great